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Service offerings

AMS for DMS | SFP | ERP

Our expert team delivers a range of services to ensure your SAP ERP system operates at peak performance:
- Proactive System Monitoring: Regular checks on daily, weekly, monthly, and custom intervals to identify potential issues before they impact your business.
- Expert Issue Resolution: Prompt and professional assistance to users in resolving system operation issues, minimizing downtime and maximizing productivity.
- Transaction Optimization: Consultation and guidance on handling complex transaction-related challenges, ensuring seamless business processes.
- Error Resolution and Prevention: Identification and correction of recurring errors, enhancing system performance, stability, and overall efficiency.

Your concerns....

  1. Our Mission: Delivering Value Through Innovative IT Solutions. At Inter-K, our mission is to craft business values that exceed our clients’ expectations. We achieve this by managing and innovating our clients’ IT infrastructure, ensuring seamless integration and optimal performance.
  2. Understanding Your Concerns: We take the time to listen to and understand our clients’ unique concerns, challenges, and goals. This empathetic approach enables us to tailor our services to meet specific needs, providing personalized attention and care.
  3. Expert Solutions, Exceptional Results: Leveraging our rich knowledge and extensive resources, we devise and implement innovative solutions that address our clients’ most pressing problems. Our team of experts works closely with clients to ensure that our solutions are not only effective but also sustainable and scalable.
  4. Success Defined by Customer Satisfaction: At Inter-K, we measure our success by the satisfaction of our clients. We strive to build long-term relationships founded on trust, transparency, and open communication. By prioritizing our clients’ needs and delivering exceptional results, we aim to become an integral part of their business success.

 

Our solutions...

Built on a Foundation of Values: Our success is rooted in a steadfast commitment to core values that guide our every interaction:

  • Honesty: Transparency and truthfulness in all our dealings
  • Integrity: Unwavering adherence to ethical principles
  • Respect: Valuing diversity and promoting inclusivity
  • Commitment: Relentless dedication to our clients’ success
  • Trust: Building confidence through consistent delivery
  • Confidence: Empowering our clients with expertise and guidance
  • Openness: Fostering collaborative relationships through clear communication

Nurturing Healthy Relationships: We believe that strong partnerships are essential to achieving mutual success. By creating an environment that encourages: 

  • Continuous Improvement: Embracing innovation and growth
  • Risk-Taking: Boldly exploring new opportunities
  • Long-Term Perspective: Focusing on sustainable, lasting results
  • Win-Win Relationships: Collaborating to achieve shared goals

We build trust, foster collaboration, and drive success for our clients. 

Unlocking Business Value with INTER-K's AMS

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1. Comprehensive Technical Expertise: Our team possesses in-depth knowledge of various technologies, ensuring clients’ IT systems operate at peak efficiency.

2. Scalable Access to Experienced Engineers: We mobilize a large pool of skilled engineers to meet clients’ specific needs, providing flexibility and support.

3. Cost-Effective Solutions: Leveraging Vietnam’s competitive cost advantages, we deliver significant cost reductions without compromising on quality.

4. Expert IT Management: Our experienced specialists take care of IT operations, freeing clients to focus on their core business and strategic growth initiatives.

Why us?

We understand your challenges

  • Aging legacy systems are holding businesses down
  • Lack of resources & skills to monitor as well as complex IT systems maintenance
  • The cost of managing enterprise applications is escalating
  • IT maintenance is not the only important business objective

 

 

 

We guaranteed outcomes

  • Efficient application systems are well monitored
  • Leverage business with modern technologies
  • Significantly reduce operational costs
  • Keeping the ‘old’ to work alongside the ‘new’ in a cost-effective manner
  • Data Security and Backups
  • Unlimited Staff Accounts
  •  Web Booking Widget
  •  Monthly Reports and Analytics 

International Partnerships

  • Vietnam
  • South Korea
  • China
  • Malaysia
  • Myanmar
  • Singapore
  • Thailand
  • Japan

Fine-Grained Forecasting

Generate forecasts at scale in less time

Perform fine-grained forecasting at the store-item level in an efficient manner, leveraging the distributed computational power of data solution.

Customer Segmentation

Segment your customers for better targeting

Create advanced customer segments using sales data, campaigns, promotion systems and more drive better purchasing predictions based on behaviors.

Real-Time Point-of-Sale Analytics

Calculate real-time inventories across multiple store locations to improve

Rapidly ingest all point-of-sale data sources and types at scale to derive real-time insights that tackle pressing in-store information needs

OUR CASE-STUDY

Successful Implementation​

  • Time: 2019 | Key Highlights​
  • Field: Family Healthcare, Baby & Child Care

Service offering: DMS (Accnture NewsPage) & Loyalty L1 support service. DMS (Newspage) ​

Number of DTs: >160 DTs​

AMS Services Center


  • Time: 2019 | Key Highlights​
  • Field: Family Healthcare, Baby & Child Care

We assumed L1 & MDM operations in late 2019, leveraging our team’s in-depth expertise in NewsPage L3 Vendor DMS/SFA solutions for seamless continuity and quality support.

Successful Implementation​


  • Time: 2019 | Key Highlights​
  • Field: Food

Service offering: DMS (Accenture Newspage) L1/L2 support service & DMS (Newspage) Roll-out services.​
Directly/Remotely roll-out service applied for 40 DTs.

Number of Distributor: ~ 140 DTs.​

Comprehensive AMS & Data Analytics

  • Time: 2020 | Key Highlights​
  • Field: Beverage

Grew team from 10 to 35 members, delivering comprehensive AMS and Data Analytics services to a leading beverage company, building on our initial L1/L2/MDM collaboration since 2020.

Our superiorities

How does INTER-K stand out?

Deep Expertise in Data Management

  • Inter-K has extensive experience working with MNCs and enterprises as a data service provider. 
  • Expertise in structuring data for AI consumption. ​
  • Inter-K optimizes data to enhance AI performance.

Inter-K has built own Semantic Layer for AI Applications

Semantic layer plays a very important role in enhancing AI model capabilities:​

  • SQL Translator & Execution: Converts natural language queries into correct SQL & runs these optimized queries​
  • Pre-defined Measure Calculations​
  • Row-Level Security: Ensures safe and controlled data access

Full Software Development & AI Integration Expertise

AI tools & apps are essentially mini software solutions, and:​

  • Inter-K has excellent expertise in software development​
  • Inter-K can custom-build robust tools and applications for different business needs.

Ms. TRANG L.M.

Business Development Director

Background

Trang, a 10+ year veteran of startups, enterprises, and global corporations, excels at the intersection of tech, business, and innovation, driving GenAI and data product growth at Inter-K.

Areas of Expertise

  • Enterprise Solution Design
  • Product Management & Strategy
  • Business Development & Strategic Partnerships
  • Data and AI-driven Solutions

Education & Qualifications

  • Bachelor’s degree in International Business Economics, Foreign Trade University
  • Mathematics Specialization, High School for Gifted Students, Vietnam National University

Mr. NINH CHU L.

Head of R&D

Background

Ninh has an intensive experience in Software development and Tech team organization. He has over 8 years of building and leading development in various expertise, industry, and company. Additionally, with finance & investment background, he understands the impact of technical decision in every aspect of the business to maximize value of technology in companies.

Areas of Expertise

  • Software development & architect
  • Data platform & product
  • Cloud architecture & cloud-native technology
  • AI and LLM application development
  • Team organization & management
  • Finance & Investment

Education & Qualifications

  • Foreign Trade University majoring in banking and finance

Mr. TUNG VO M.

Senior Solution Architect

Background

Tung has extensive experience in the development and implementation of ERP, MRP, and WMS systems across industries such as manufacturing, project construction, retail, and supply chain. He is highly skilled in process optimization, designing solutions and architecture, and improving performance in large-scale ERP systems.

With a deep understanding of ERP business processes, data structures, and technical architecture, Tung is able to develop new business processes that seamlessly integrate with company operations.

Areas of Expertise

  • Retail
  • Manufacturing
  • Trading
  • Construction.

Education & Qualifications

  • Bachelor of Sciences, Ho Chi Minh City University of Natural Science.

Ms. NAM D.H.

Senior Advisor

Background

Ph.D. Dao Hong Nam is a distinguished academic and professional in the field of Mathematics and Data Science. He holds a PhD in Mathematics and has over 27 years of experience specializing in deep analysis of data science within the healthcare industry.

Areas of Expertise

  • Science
  • Technology
  • Innovation
  • External Relations
  • Digital Transformation

Education & Qualifications

  • Ph.D. in Mathematic from MUP University
  • Master in Natural Science of HCMC.

Ms. TU VAN T.C.

VP of Global Business Development

Background

Being a seasoned executive with 12+ years of experience driving revenue growth, building strategic partnerships, and leading cross-cultural teams across tech, software, and industrial sectors.

Areas of Expertise

  • Global Business Development
  • Sales and Channel Management
  • Strategic Planning and Market Expansion

Education & Qualifications

  • Business Administration with Informatics in FH SWF Soest Campus
  • Bachelor of Arts in English in Cantho University

Ms. TRANG L.M.

Business Development Director

Background

Trang, a 10+ year veteran of startups, enterprises, and global corporations, excels at the intersection of tech, business, and innovation, driving GenAI and data product growth at Inter-K.

Areas of Expertise

  • Enterprise Solution Design
  • Product Management & Strategy
  • Business Development & Strategic Partnerships
  • Data and AI-driven Solutions

Education & Qualifications

  • Bachelor’s degree in International Business Economics, Foreign Trade University
  • Mathematics Specialization, High School for Gifted Students, Vietnam National University

Mr. ETHAN LE

Chief Financial Officer

Background

Pursuing a career in finance, legal, business, and assistant within a professional, friendly, highly interactive, healthy working, and challenging corporate environment.

Areas of Expertise

  • Financial management and analysis
  • Investment and project appraisal
  • Risk management and mitigation
  • Business performance evaluation and optimization

Education & Qualifications

  • MBA – Master of Economics – Law
  • Biotechnology Engineer 

Mr. HENRY NGUYEN

Founder and CEO

Background

Henry Binh is a veteran IT leader with 20+ years of experience in digital transformation, business development, and global technology expansion.

Areas of Expertise

  • Transformation Strategy, Planning, and Delivery
  • Stakeholder Management
  • FMCG and Agrifood Business
  • Supply chain management
  • Telecommunications
  • Financial Services

Education & Qualifications

  • MBA – University of Bolton
  • IT Bachelor at HCM National University.