I-TMS
Ticket Management System for Call-center and IT Managed Service Operations.
Ticket Management System for Call-center and IT Managed Service Operations.
A Ticket Management System (TMS) is a software tool used to efficiently and effectively handle and track customer issues, requests, and incidents in call-center and IT managed service operations. It serves as a centralized platform for capturing, routing, prioritizing, and resolving tickets, ensuring smooth communication and timely resolution of customer problems.
• We provide Generative AI Implementation and Consulting Services
• Unlock your business' full potential with the help of Generative AI, from automating complex tasks to generating insightful data patterns.
• Big data architecture: Datalake, data warehouse, ETL pipeline, Data governance, Metadata management.
• Data analytic architecture: Power BI, Azure, Power BI Embedded
• Data Platforms: Databricks, AWS, Azure Synapse & GCP
• Software licensing, development, implementation, and maintenance services
• We also provide the IT Outsourcing services.
• Deliver outstanding Application Management Services (AMS) within the FMCG sector, specializing in DMS/SFA systems
• SAP maintenance, and support.
kGURU is an AI Solution with Generative Capabilities for Your Knowledge-Based AI Robot. Our solution helps businesses create a knowledge management tool with the aim to assist businesses improve decision making processes and enhance productivity using OpenAI's GPT-4 large language model (LLM). The solution can analyze complex data and information, derive insights, and provide intelligent responses in a timely and securely manner.
Effective Date: December 19, 2023
Introduction
Inter-K JSC ("Company," "we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you use our services.
Please read this Privacy Policy carefully before using our Service. By using our Service, you agree to the terms of this Privacy Policy.
Collection of Personal Data
We collect the following types of personal information from you:
- Information you provide to us directly: This includes information you provide when you create an account, contact us, subscribe to our newsletter, or make a purchase. Examples include your name, email address, phone number, payment information, and billing address.
- Information we collect automatically: This includes information about your device and usage of our Service, such as your IP address, browser type, operating system, referring URLs, device identifiers, and usage data. We collect this information using cookies and other tracking technologies.
How We Use Your Personal Data
We use your personal information for the following purposes:
- To provide and operate our Service
- To process transactions and send you notices about your transactions
- To communicate with you about our Service, including sending you marketing and promotional communications
- To improve our Service and develop new features
- To protect our rights and interests
- To comply with applicable laws and regulations
How We Share Your Personal Data
- We may share your personal information with the following third parties:
- Service providers who help us operate our Service, such as payment processors, hosting providers, and customer support providers.
- Other third parties with your consent or as necessary to comply with applicable laws and regulations.
Cookies
We use cookies and other tracking technologies to collect information about your activity on our Service. This information helps us to improve our Service, provide you with a more personalized experience, and serve you with targeted advertising.
Security
We take security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
Your Privacy Choices
You have the following choices regarding your personal information:
- You can access and update your personal information in your account settings.
- You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our communications.
- You can request deletion of your personal information by contacting us at [email protected]
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]
Additional Information for Users in the European Union
If you are located in the European Union, you have the following additional rights under the General Data Protection Regulation (GDPR):
- The right to access your personal information
- The right to rectification of your personal information
- The right to erasure of your personal information
- The right to restrict processing of your personal information
- The right to object to processing of your personal information
- The right to data portability
- To exercise these rights, please contact us at [email protected]
